Best Western Shenzhen Felicity Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-03-06
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On check in I was told that my room would be ready in a half hour, after sitting in lobby for 1 hour 15 minutes I again inquired, so after checking they said I could go to my room with no apology for the delay or for the fact they forgot I was sitting 4 feet infront of them waiting. Also on check out I said I would pay in Hong Kong $, which I had done  before and is widely accepted in Shenzhen, to unhappy response. Otherwise, the location is very handy for shopping and easy access to the train station as I went in by train from Hong Kong. I would stay again.
Guest Review: 2 Posted Date: 2012-01-23
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I have no complaints at all about this hotel at all. The rooms were very clean and very class. The best was very comfortable and soft. The Buffet Selection was super as well. From American Breakfast to Asian. I would definately stay at this hotel again and the staff spoke english. See you guys again!
Guest Review: 3 Posted Date: 2012-01-16
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香港から中国に入るイミグレーションに近く、遅く到着しても迷うこともない。シンセンの繁華街にも歩いて行けるので大変便利です。ショッピングモールも近くにあるので買い物・食事をする場所にも困りません。また地下鉄の駅も近いので、起点として観光にも便利です。
Guest Review: 4 by TanS of Singapore Posted Date: 2011-12-13
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Booked a deluxe room and given free up graded to suite. Room spacious, well decorated and clean. Location great but not recommended for old people because need to climb many steps to neighbouring shopping and train station. Many good foods within the vicinity. Definetly good choice.
Guest Review: 5 by TombeD of Rochester,mn Posted Date: 2011-12-09
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Actually I thought the hotel was in hong kong,but when I ask for transport at hong kong airport, I was told the hotel was in main land, it's fine the staff are trying their best in talking English
Guest Review: 6 by FinnM of Rælingen Posted Date: 2011-12-07
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This hotel is perfect situated for travellers just on Shenzhen side of the Hong Kong Luo Hu boarder gate and direct to the Shenzhen railway station. Which make this hotel a perfect choice for traveller to and China-Hong Kong. Nice hotel, clean, good service, nice rooms even though a bit smaller than normal in China, but is more than enough. Short taxi  drive, walking to good restaurants in the neighbourhood with many shopping possibilities.
Guest Review: 7 by JosteinA of Bodø Posted Date: 2011-11-09
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Hotellets beliggehhet i nærheten av jernbanestasjonen, gjør det lett å benytte Metro dersom man skal bevege seg i Shenzhen. Hotellets standard og service er meget bra.
Guest Review: 8 Posted Date: 2011-10-23
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Hotel is Good , Retaurant and room service no !!very bad!!, no many english speaking , area bad bad good location,
Guest Review: 9 Posted Date: 2011-10-16
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It is near to the custom and the Metro Station. Access to nearby amenities is inconvience because the hotel is separated from some amenities by a flyover bridge, bus terminal and walkway barricade. There is a need to climb overhead bridge to access other amenties. Generally it is still a good location to stay.
Guest Review: 10 Posted Date: 2011-09-09
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ほぼ毎月このホテルには宿泊します。 2階に社交ダンスのホールがあり出張の際に、夜レッスンを受けるのに丁度良いからです。 しかしながら近隣の環境は最悪です。 イミグレーションに近く、深セン駅の裏にあり薄暗く、治安がよくありません。 また朝食はレベルが低いです。 特段の事情がない限りお勧めのできないホテルです。